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When FX donations become a commercial control mechanism

  • Helen Mackenzie
  • Feb 10
  • 3 min read

Updated: Feb 11

How transparent FX pricing and built-in governance reduce the need for FX benchmarking and give CFOs confidence over foreign exchange costs.


Since the beginning of 2025 FX benchmarking tools have been increasingly on the rise, and that tells us something important:

Finance teams are increasingly looking for clarity on what they are paying for foreign exchange, particularly as hedging and risk management strategies become more sophisticated. That scrutiny is healthy. In indicates FX is finally being treated like any other strategic supplier relationship; measured, challenged and governed properly.

But it also raises a more fundamental question....

Why has FX become so hard to understand in the first place?


How FX Became Hard to Compare

Over the past 25 years, the FX market has evolved rapidly. Banks once dominated, offering limited choice and arguably opaque pricing. The emergence of specialist brokers introduced greater competition, improved service and lower costs, particularly for businesses transacting at scale.


In response to this environment, some traditional FX providers increasingly focused on more sophisticated solutions. Structured hedging programs, margin-free forwards and complex settlement structures have helped many businesses manage risk and preserve cash flow.

These tools can be valuable and we actively support their use (where appropriate). However, they also introduced additional layers of complexity, making it harder for finance teams to understand the total FX cost over time, particularly where multiple products, settlement dates and credit elements are involved.


Why FX Benchmarking Exists At All

So, FX benchmarking tools exist to answer a simple question - Are we getting fair value? Credit costs, rolling hedges and layered strategies can make it difficult, even for experienced CFOs, to isolate what FX is really costing and how that compares year on year.

The growth of FX benchmarking tools in response to this environment tells us something important. Finance leaders are not just looking for better pricing. They want confidence, evidence and transparency, without having to dedicate disproportionate time and resource to analyzing complexity after the fact. Newly minted gamekeepers are pleased to help.


A Better Alternative to Retrospective Benchmarking

Rather than asking how best to benchmark FX pricing after the fact, we think it is worth asking another simple question:

If FX pricing was clear and consistent from the outset, why does it need benchmarking at all?

When transparency is built into the structure of the relationship and maintained over time, the need for retrospective analysis reduces significantly. The strongest audit is not periodic. It is continuous.


At GoodFX, transparency is not an overlay. It is built into the commercial model. We donate one third of our profit share from FX transactions to a charity or UN development goal chosen by our clients. That donation is not separate from pricing, nor a premium. It depends on pricing being measurable, consistent and auditable.

Because profit must be calculated accurately, FX costs must be clear. That demands discipline from the start of any relationship:

We begin by auditing a client’s existing FX arrangements and breaking down the true cost, whether that involves straightforward spot payments or more complex hedging structures. From there, we agree a fixed, guaranteed FX margin that does not drift over time.


The donation mechanism then becomes a built-in audit. Clients receive a quarterly statement showing both the impact created and a clear, ongoing view of foreign exchange costs.


In this model, transparency is continuous rather than retrospective. FX benchmarking becomes a symptom of opacity, not a requirement of good governance.


What This Means for Finance Leaders

For CFOs, founders and finance teams, this approach provides confidence that FX costs are understood and pricing will not drift over time.

Transparency is embedded from the outset. FX becomes simpler, accountable and measurably positive. The need to benchmark also gets benched.

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When funds are posted to your account, in line with regulatory requirements, the regulated institutions who we work with safeguard your funds. This means that the funds shown in your payment account or e-wallet are held at reputable banks or covered by an insurance policy, and most importantly, are protected for you in the event of our partner institutions’, or our, insolvency. Our partners stop safeguarding your funds when the money has been paid out of your account to your beneficiary’s account.

 

Partner Providers:

GoodFX partners with the seven FCA-regulated entities listed below. 

For UK-based clients, Payment and e-money services (Non MIFID related products) are provided by The Currency Cloud Limited. Registered in England No. 06323311. Registered Office: 1 Sheldon Square, London, W2 6TT, United Kingdom. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199).

For EEA-based clients, Payment and e-money services (Non MIFID related products) are provided by The Currency Cloud Limited. Registered with the Dutch Chamber of Commerce in the Netherlands under number 72186178. Registered office Mr. Treublaan 7, 1097 DP, Amsterdam, Netherlands. CurrencyCloud B.V. is licensed and regulated by De Nederlandsche Bank as an Electronic Money Institution (Relation Number: R142701.

For United States, Payment services (Non-MIFID related products) are provided by Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032) in the states listed here. VGSI is licensed as a money transmitter by the New York Department of Financial Services. Mailing address: 900 Metro Center Blvd, Mailstop 1Z, Foster City, CA 94404. VGSI is also a registered Money Services Business (“MSB”) with FinCEN and a registered Foreign MSB with FINTRAC. For live customer support contact VGSI at (888) 733-0041.


GoodFX’s Payment and Foreign Currency Exchange Services are provided by Ebury Partners UK Limited. GoodFX is partnered with Ebury Partners UK Limited as a Programme Manager. Ebury Partners UK Limited is authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution (Financial Services Register No. 900797). Ebury Partners UK Limited is registered with the Information Commissioner's Office, with registration number: ZA345828

ALT 21 Limited, a company incorporated in England and Wales (No.10723112) with its registered office at 45 Eagle Street, London WC1R 4FS, United Kingdom, is authorised and regulated by the Financial Conduct Authority of the United Kingdom (FRN:783837). ALT 21 Software Limited, the parent company, is incorporated in Ireland (No. 578153) with its registered office at Century House, Harold's Cross Rd, Dublin, D6W P993, Ireland. 

Foreign Exchange and Payment Services for customers introduced by GoodFX to Sciopay Ltd are provided solely by Sciopay Ltd. Sciopay Ltd is a company incorporated in England & Wales with Registration No: 12352935. Sciopay Ltd is licensed and regulated by HMRC as a Money Service Business (MSB) with Licence No: XCML00000151326. Sciopay Ltd is authorised by the Financial Conduct Authority as an Authorised Payment Institution with Firm Reference Number: 927951

Equals Money Plc. Registered Address: 3rd Floor, Vintners’ Place, 68 Upper Thames St, London, EC4V 3BJ. Company registered in England and Wales. Registered number: 05539698. Money Service Business Registered Number: 12236741.


Interpay UK Ltd t/a TransferMate – Authorised as an Electronic Money Institution by the UK Financial Conduct Authority under registration no. 900930.

Commercial financing solutions are offered by Spark Finance Limited, which acts as a broker rather than a lender. The company's registered office is located at 18 John Stow House, London, England, EC3A 7JB, with a company registration number of 10128297. Spark Finance Limited is authorised and regulated by the Financial Conduct Authority (FRN 958123).

Cash Deposit Products are offered by Insignis. Insignis is a trading name of Insignis Asset Management Limited, incorporated in England and Wales (Company House number 09477376). Whose registered address is St John’s Innovation Centre, Cowley Road, Cambridge, England, CB4 0WS. Insignis Asset Management Limited is authorised by the Financial Conduct Authority under the Payment Service Regulations 2017 (firm reference number (FRN): 813442) for the provision of payment services.

While Insignis Asset Management Limited does not fall within the Financial Services Compensation Scheme (FSCS), all of the banks and building societies on our panel are covered under the FSCS except for a Guernsey-based building society, which is covered under the Guernsey Banking Deposit Compensation Scheme which provides protection of up to £50,000 per qualifying depositor. 
The FSCS £85,000 limit (£170,000 for joint accounts) applies to all funds held with deposit taking institutions operating under the same same banking licence whether placed via our platform or directly. The application of FSCS protection is subject to eligibility and it is the responsibility of each client to confirm the their own FSCS coverage.

All testimonials, reviews, opinions or case studies presented on our website may not be indicative of all customers. Results may vary and customers agree to proceed at their own risk.  

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