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Terms & Conditions

GoodFX captures the flow of global payments to fund good causes, with a third of the trading profit we receive from your transaction used to fund a charity of your choice, creating on-the-ground impact for local communities. Our trading profit (or net profit) is calculated as the gross profit we make on the transaction, minus any platform, payment, financing or exceptional transaction fees. After these deductions, the donation represents roughly 23% of our gross profit, but this may vary with those charges.  
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Our donations to your preferred charity are enabled by Percent via the Intelligent Foundation (UK Registered Charity Number 1192508; Australian Charities and Not-for-profits Commission, ABN 48156978613). Non-profits should enroll with Percent to receive donations we collect to benefit them. Non-profits signed-up to receive these payments typically receive their money within 90 days of the original donation but payments may be batched together to a minimum threshold of £50. In rare instances where funds cannot be granted to the donor’s recommended cause – such as when the cause fails to meet the due diligence requirements, closes down their operation or does not onboard to receive funds– then we reserve the right to reassign funds to another non-profit.

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GoodFX’s default option is to support the Childhood Trust (Registered Charity Number: 1154032) which counters childhood poverty in London, England. For further detail on Percent’s donation policies please refer to their Terms and Conditions. If a client does not elect a preferred charity, or we are for whatever reason unable to donate to their chosen charity, the donation will be directed to that the Childhood Trusts.

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Donations are made on 3 month cycles. Full impact reporting is available – Please discuss that with your GoodFX representative.

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GoodFX does not represent to own the platforms which its clients use. These third party providers are FCA regulated entities who all meet

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We understand that security of funds and data is imperative for all of our clients. Our partners are compliant with all the latest regulations needed for any FCA-regulated company and levels of capital adequacy.

 

For example, Currency Cloud’s security protocols include the following:

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Physical Security

Multiple high security Tier 4 Data Centres used by banks and other financial institutions

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Network Security

Firewalls are managed by dedicated staff and we undergo regular third party penetration tests, to ensure our service is secure

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Encryption

All network traffic is encrypted and all sensitive customer data is a so stored in an encrypted format

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Data Security

Certified under ISO/IEC 27001:2013, the international best practice standard for information security management

 

Data Separation

Multi-tenant architecture to ensure all customer data is stored separately from one another

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Strong Access Control

Unique IDs for each individual and we require two step authentication for all access.

Safeguarding Notice:

When funds are posted to your account, in line with regulatory requirements, the regulated institutions who we work with safeguard your funds. This means that the funds shown in your payment account or e-wallet are held at reputable banks or covered by an insurance policy, and most importantly, are protected for you in the event of our partner institutions’, or our, insolvency. Our partners stop safeguarding your funds when the money has been paid out of your account to your beneficiary’s account.

 

Partner Providers:

GoodFX partners with the seven FCA-regulated entities listed below. 

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Payment and e-money services (Non MIFID related products) are provided by The Currency Cloud Limited. Registered in England No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorized by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199). Terms of Use are available here.

GoodFX’s Payment and Foreign Currency Exchange Services are provided by Ebury Partners UK Limited. GoodFX is partnered with Ebury Partners UK Limited as a Programme Manager. Ebury Partners UK Limited is authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution (Financial Services Register No. 900797). Ebury Partners UK Limited is registered with the Information Commissioner's Office, with registration number: ZA345828

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ALT 21 Limited, a company incorporated in England and Wales (No.10723112) with its registered office at 45 Eagle Street, London WC1R 4FS, United Kingdom, is authorised and regulated by the Financial Conduct Authority of the United Kingdom (FRN:783837). ALT 21 Software Limited, the parent company, is incorporated in Ireland (No. 578153) with its registered office at Century House, Harold's Cross Rd, Dublin, D6W P993, Ireland. 

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Payment services for GoodFX Ltd are also provided by Sciopay Ltd. Sciopay Ltd is a company incorporated in England & Wales. Registration No: 12352935. Sciopay Ltd is licensed and regulated by HMRC as a Money Service Business (MSB). Licence No: XCML00000151326. Sciopay Ltd is authorised by the Financial Conduct Authority as an Authorised Payment Institution. Firm Reference Number: 927951.

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Equals Money Plc. Registered Address: 3rd Floor, Vintners’ Place, 68 Upper Thames St, London, EC4V 3BJ. Company registered in England and Wales. Registered number: 05539698. Money Service Business Registered Number: 12236741.


Interpay UK Ltd t/a TransferMate – Authorised as an Electronic Money Institution by the UK Financial Conduct Authority under registration no. 900930.

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Commercial financing solutions are offered by Spark Finance Limited, which acts as a broker rather than a lender. The company's registered office is located at 18 John Stow House, London, England, EC3A 7JB, with a company registration number of 10128297. Spark Finance Limited is authorised and regulated by the Financial Conduct Authority (FRN 958123).

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All testimonials, reviews, opinions or case studies presented on our website may not be indicative of all customers. Results may vary and customers agree to proceed at their own risk.  

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